Ok, Verizon just Sucks.

PhoneIt rained Friday night which means my phone service went down yet again. This has only been going on since September 14th.

Ok,  I tried to be patient, but I go thru the usual song and dance and apparently complete waste of time by calling Verizon Phone Repair, ask to speak to a manager and get promptly hung up on. I Have a complaint in to Verizon about that AND a complaint is being opened up to their Business office Monday. My Last bill has a “Credit” of less than $3. I can’t wait to call the City and file a complaint in writing.

Maybe it’s me. maybe I just get lucky enough to deal with people with absolutely no idea how to fix a phone line. After all, It’s TWO WIRES connected to my house, down a telephone pole, to a Central office back to a Verizon Hub (Or what ever it’s called). Obviously, This is New Cutting Edge Technology (The Phone was JUST invented, Right?) and it takes a certain amount of patience to actually trackdown and inspect the few hundred feet of TWO WIRES to actually find the problem.

The Best Part? Everyone who comes out to look at it traces it a few blocks, Observes that it goes into the ground and then has to open a trouble ticket to yet another group just to look at it. That other group takes a peek several days later and says “Looks OK to me!” and apparently does nothing. By the time they look at it at least four days have passed, the rain water that caused the problem has evaporated and the phone line starts to work albiet with lots of Static.

This situation is just beyond words. I’m betting I’ll be back here writing about how much Verizon Sucks in January.

Music I’m listening to right Now:
Camisado” by Panic! at the Disco from “A Fever You Can’t Sweat Out“.

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